IBL Troubleshooting Guide updated 5/9/02 by Jolo This guide supplements the basic FAQ which you should already know well: http://www.lgm.com/bolo/ibl/iblfaq.html The purpose of this guide is just to deal with problems that may come up later during the games themselves. 1. Who runs each division? It is the responsibility of the top seed (or a lower seed if that player is the game server) to act as a division chief. This means picking the map, making sure everybody can join, verifying that the lag is acceptable to ALL four people (remember that with a client/server system, just because it doesn't lag for you doesn't mean it's OK for everybody else, this is especially true when you are the server), and try to handle problems. Take charge and try to fix problems. For example, if a game lags badly, try using a different game server. If you can't handle the problem, contact the organizer for that night. 2. When does a game count or not count? A game counts if and only if it is played out to a natural end (all bases taken by one side) or all 4 players unanimously agree on the outcome, i.e., that one side won or there is a tie. Before anybody leaves the game, make sure there is a clear outcome, e.g. both losing teammates concede defeat. Unless all that is true, do NOT report the game outcome, that only adds to the confusion and makes people upset. Instead, contact the organizer immediately. Conversely, once a game has been played out and reported, the result will count. If you have a problem, talk about it during the game, not after. Otherwise if we start voiding game outcomes later, every loser is going to start whining and nothing will ever count. 3. What happens when lag or bugs messes things up? WinBolo isn't perfect, neither is the internet. Put simply, shit happens, deal with it. Lag and bugs are all part of the game, just try to play on and don't let it frustrate you. If there is a really serious problem which is really biasing the outcome of the game, and all 4 players agree, then feel free to start over, or to call a hold while things are fixed (such as correcting pill locations after a pill bug). Let me emphasize that this requires unanimous agreement. 4. What if you call for a hold or restart but the other side won't agree? Then by definition we have a voided game, because you will not agree to the outcome of the game and it won't count. This should be strong incentive for everybody to work together to keep things fair. From the opposite perspective, even if you're winning and don't want to stop, if your opponents just got screwed by lag or bugs, you need to be fair and give them a chance to recover, or else you risk pissing them off such that they contest the game outcome. 5. But how do I know if somebody really got screwed by lag or bugs or if they're just whining losers? This is the tough one, but I'm hoping the 4 players can exercise commonsense and figure it out. Serious lag or bugs that irreparably affect the game outcome seldom happen, it certainly shouldn't be an issue more than once or twice a season. If a player repeatedly complains and demands restarts, either he's telling the truth because he has an unacceptable network connection, or he's a whining weasel who doesn't play fair. Either way, he is out of the IBL. 6. Who makes the final decision for any controversies? This is simple, the organizer of that night always makes the final call. We really just can't have it any other way, or else there will be fights that never end. For example, we can't just say "let the 4 players decide" - they are split or else there wouldn't be a controversy in the first place. Only the organizer can be impartial. If the organizer is one of the players, there's a possible conflict of interest, but that can't be avoided. The organizers typically sacrifice their chances at playing anyway. Bottomline: once the organizer makes a decision, we ask that all players respect it.